Frequently Asked Questions

Visit Japan Web is an online service provided by the Japanese government for all foreign travelers entering Japan. It is used to complete immigration, customs, and quarantine procedures before arrival. Once completed, it generates a QR code that allows faster entry at Japanese airports.

Yes. Visit Japan Web registration is required for all foreign nationals entering Japan. The QR code generated through VJW is needed at immigration checkpoints at all major Japanese airports including Narita (NRT), Haneda (HND), and Kansai (KIX). Without it, you will face significantly longer processing times at immigration.

Your Visit Japan Web registration must be completed before arrival in Japan. You need the QR code ready to present at immigration. You can apply through Japan Entry Card at any time — we handle the entire multi-step process and deliver your QR code within your chosen timeframe.

No. Visit Japan Web is not a visa and does not replace one. It is a separate online registration covering immigration, customs declarations, and quarantine information — required in addition to any visa or visa exemption you may have for Japan.

Yes. Each entry into Japan requires a new Visit Japan Web registration. Even frequent visitors and long-term residents need to complete a new registration for every trip.

If you stay airside and do not pass through Japanese immigration, you do NOT need a VJW registration. If your transit requires clearing immigration (e.g., changing terminals or leaving the airport), then yes you do need one.

The official Visit Japan Web portal is free but involves a complex multi-step process covering immigration, customs declarations, and quarantine — with some sections only available in Japanese. Many travelers find it confusing and error-prone. We charge a service fee for expert error review, navigating the entire process on your behalf, guaranteed delivery timing, and real human support if anything goes wrong.

No. Japan Entry Card is an independent private assistance service and is not affiliated with, endorsed by, or connected to the Japanese Government or the Japan Immigration Services Agency. The official free VJW portal is vjw.digital.go.jp.

We guarantee delivery within your chosen window. If we miss it you get a full refund — no questions asked. Super Rush orders include an automatic money-back guarantee for any late delivery.

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